Jigsaw Culture Ltd

*UK Wide

Services Include:

🧩 𝗧𝗵𝗲 𝗝𝗶𝗴𝘀𝗮𝘄 𝗙𝗲𝗲𝗱𝗯𝗮𝗰𝗸 𝗟𝗼𝗼𝗽™ - 𝗛𝘂𝗺𝗮𝗻-𝗟𝗲𝗱 𝗙𝗲𝗲𝗱𝗯𝗮𝗰𝗸 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀 𝗙𝗼𝗿 𝗘𝘃𝗲𝗿𝘆 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 | 𝗩𝗶𝗿𝘁𝘂𝗮𝗹 𝗦𝘂𝗴𝗴𝗲𝘀𝘁𝗶𝗼𝗻 𝗕𝗼𝘅 - 𝗔 𝗦𝗮𝗳𝗲, 𝗜𝗻𝗱𝗲𝗽𝗲𝗻𝗱𝗲𝗻𝘁 𝗦𝗽𝗮𝗰𝗲 𝗙𝗼𝗿 𝗛𝗼𝗻𝗲𝘀𝘁 𝗩𝗼𝗶𝗰𝗲𝘀 | 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗙𝗲𝗲𝗱𝗯𝗮𝗰𝗸 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 | 𝗩𝗲𝘁𝗲𝗿𝗮𝗻 𝗜𝗻 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀® | 𝗨𝗞-𝗪𝗶𝗱𝗲 𝗖𝗼𝗻𝘀𝘂𝗹𝘁𝗮𝗻𝗰𝘆

We are Koala - a passionate, ethical duo who put 𝗽𝗲𝗼𝗽𝗹𝗲, 𝘁𝗵𝗲 𝗽𝗹𝗮𝗻𝗲𝘁, 𝗮𝗻𝗱 𝗮𝗻𝗶𝗺𝗮𝗹𝘀 before profit. We offer a genuinely human alternative to AI-driven services, because the people who matter most to your business deserve more than an automated response.

🌿 𝗧𝗵𝗲 𝗝𝗶𝗴𝘀𝗮𝘄 𝗙𝗲𝗲𝗱𝗯𝗮𝗰𝗸 𝗟𝗼𝗼𝗽™

At the heart of what we do is 🌿 𝗧𝗵𝗲 𝗝𝗶𝗴𝘀𝗮𝘄 𝗙𝗲𝗲𝗱𝗯𝗮𝗰𝗸 𝗟𝗼𝗼𝗽™- a low-cost, human-led, independent feedback service designed for businesses of every size, with or without staff.

With our virtual suggestion box:

✅ Your team, customers, or clients submit their thoughts directly to us - not to you.

✅ That independence is intentional. It removes the awkwardness of speaking up directly.

✅ It removes the worry about being identified.

✅ It creates a genuinely safe space where honest feedback can exist without fear of repercussion or judgement.

✅ Every submission is read by a real person - handled with discretion, and returned to you in a form you can genuinely act on.

This is not a survey platform. It is not an automated inbox. It is an independent, trusted space where honest voices can be shared without fear - and where your response to those voices builds something that no marketing budget can buy: 𝗹𝗼𝘆𝗮𝗹𝘁𝘆, 𝘁𝗿𝘂𝘀𝘁, 𝗮𝗻𝗱 𝗮 𝗿𝗲𝗽𝘂𝘁𝗮𝘁𝗶𝗼𝗻 𝗳𝗼𝗿 𝗴𝗲𝗻𝘂𝗶𝗻𝗲𝗹𝘆 𝗰𝗮𝗿𝗶𝗻𝗴.

🌿 𝗧𝗵𝗲 𝗩𝗶𝗿𝘁𝘂𝗮𝗹 𝗦𝘂𝗴𝗴𝗲𝘀𝘁𝗶𝗼𝗻 𝗕𝗼𝘅

Our 𝗩𝗶𝗿𝘁𝘂𝗮𝗹 𝗦𝘂𝗴𝗴𝗲𝘀𝘁𝗶𝗼𝗻 𝗕𝗼𝘅 is simple, anonymous, and managed entirely by us on your behalf.

✅ Stage 1: Customer or colleague scans a QR code

✅ Stage 2: They complete an anonymous feedback form - submitted directly to us, not you

✅ Stage 3: Anonymised data is received & carefully reviewed by Jigsaw Culture

✅ Stage 4: A clear, contextualised report is compiled & emailed to you

✅ Stage 5: We have a virtual chat with you to discuss the findings

✅ Stage 6: The response is looped back - closing the loop with the people who took the time to share

🌿 𝗧𝗵𝗲 𝗣𝗮𝗿𝘁 𝗠𝗼𝘀𝘁 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀𝗲𝘀 𝗠𝗶𝘀𝘀

Silence after feedback doesn’t feel neutral - 𝗶𝘁 𝗳𝗲𝗲𝗹𝘀 𝗹𝗶𝗸𝗲 𝗱𝗶𝘀𝗺𝗶𝘀𝘀𝗮𝗹 💔

✅ People don’t always need their suggestion to be implemented - they need to know it was considered.

✅ A thoughtful, honest response builds respect, loyalty, and trust.

✅ We work with you to respond across three clear categories - 𝗜𝗺𝗽𝗹𝗲𝗺𝗲𝗻𝘁𝗲𝗱, 𝗨𝗻𝗱𝗲𝗿 𝗖𝗼𝗻𝘀𝗶𝗱𝗲𝗿𝗮𝘁𝗶𝗼𝗻,or 𝗡𝗼𝘁 𝗥𝗶𝗴𝗵𝘁 𝗡𝗼𝘄 - always with openness and care.

✅ Anonymous feedback is a vulnerable act - the people sharing it deserve to know it was handled by a human being, not processed by an algorithm.

✅ We call this closing the loop - and it is the most important thing we do. 🧩

🌿 𝗪𝗵𝘆 𝗝𝗶𝗴𝘀𝗮𝘄 𝗖𝘂𝗹𝘁𝘂𝗿𝗲?

✅ 𝗡𝗼 𝘁𝗿𝗲𝗻𝗱𝘀. 𝗡𝗼 𝗮𝘀𝘀𝘂𝗺𝗽𝘁𝗶𝗼𝗻𝘀. Evidence-led, ethically grounded.

✅ 𝗥𝗲𝗮𝗹 𝗽𝗲𝗼𝗽𝗹𝗲, 𝗮𝗹𝘄𝗮𝘆𝘀. Every submission is read and handled by a human being - minimal AI, maximum care.

✅ 𝗕𝗲𝘀𝗽𝗼𝗸𝗲 & 𝘁𝗮𝗶𝗹𝗼𝗿𝗲𝗱. We take the time to truly understand you, your business, and your goals.

✅ 𝗣𝘂𝗿𝗽𝗼𝘀𝗲 𝗯𝗲𝗳𝗼𝗿𝗲 𝗽𝗿𝗼𝗳𝗶𝘁. Our values are not a statement - they are the structure behind every decision we make.

✅ 𝗩𝗲𝘁𝗲𝗿𝗮𝗻-𝗼𝘄𝗻𝗲𝗱 & 𝘃𝗲𝗴𝗮𝗻-𝗹𝗲𝗱. Integrity, accountability, and care run through everything we do. 🐾🌍

🌿 𝗪𝗵𝘆 “𝗞𝗼𝗮𝗹𝗮”?

“Koala” is an anagram of our names - a reminder that everything we do is built on 𝗰𝗼𝗹𝗹𝗮𝗯𝗼𝗿𝗮𝘁𝗶𝗼𝗻, 𝗲𝗾𝘂𝗮𝗹𝗶𝘁𝘆, 𝗮𝗻𝗱 𝘀𝗵𝗮𝗿𝗲𝗱 𝗽𝘂𝗿𝗽𝗼𝘀𝗲. You will always hear one voice from us, because we work collectively in everything we do.

Every piece matters. Every voice matters. Everyone is a piece of the puzzle. 🧩

🌿 𝗟𝗲𝘁’𝘀 𝗦𝘁𝗮𝗿𝘁 𝗔 𝗖𝗼𝗻𝘃𝗲𝗿𝘀𝗮𝘁𝗶𝗼𝗻

No pitch. No pressure. Just an honest chat over a virtual coffee - to find out what you are facing, and whether we might be able to help.

#TrustAVeteran #VeteransInBusiness #VeteranInBusiness #SupportVeterans #VeteranCommunity #ProudToSupportVeterans #StrongerTogether #CollaborationNotCompetition #UKVeterans #EmpoweringVeterans