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𝗢𝗥𝗩𝗜𝗔 𝗢𝘃𝗲𝗿𝘀𝗶𝗴𝗵𝘁 𝗟𝘁𝗱 - 𝗕𝗮𝘀𝗲𝗱 𝗶𝗻 𝗦𝗼𝘂𝘁𝗵 𝗬𝗼𝗿𝗸𝘀𝗵𝗶𝗿𝗲 | 𝗢𝗽𝗲𝗿𝗮𝘁𝗶𝗻𝗴 𝗨𝗞‑𝗪𝗶𝗱𝗲 𝗢𝗥𝗩𝗜𝗔 𝗩𝗼𝗶𝗰𝗲 – 𝗜𝗻𝘁𝗲𝗹𝗹𝗶𝗴𝗲𝗻𝘁 𝟮𝟰/𝟳  𝗖𝗮𝗹𝗹‑𝗛𝗮𝗻𝗱𝗹𝗶𝗻𝗴 𝗳𝗼𝗿 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀𝗲𝘀

𝗢𝗥𝗩𝗜𝗔 𝗩𝗼𝗶𝗰𝗲 is a smart, always‑on call‑handling system designed for businesses that 𝗰𝗮𝗻𝗻𝗼𝘁 𝗮𝗳𝗳𝗼𝗿𝗱 𝘁𝗼 𝗺𝗶𝘀𝘀 𝗲𝗻𝗾𝘂𝗶𝗿𝗶𝗲𝘀. It answers routine calls, captures customer details, supports bookings and follow‑ups, and provides a structured handover whenever human judgement is required.

By automating routine activity and keeping important decisions under human control, 𝗢𝗥𝗩𝗜𝗔 𝗩𝗼𝗶𝗰𝗲 helps businesses answer more calls, reduce admin pressure, and deliver a consistent experience for every caller.

𝗞𝗲𝘆 𝗙𝗲𝗮𝘁𝘂𝗿𝗲𝘀

✅ 𝗔𝗜 𝗖𝗮𝗹𝗹 𝗔𝗻𝘀𝘄𝗲𝗿𝗶𝗻𝗴 – Intelligent responses to routine enquiries, 24/7. 

✅ 𝗩𝗶𝗿𝘁𝘂𝗮𝗹 𝗥𝗲𝗰𝗲𝗽𝘁𝗶𝗼𝗻𝗶𝘀𝘁 – Professional call‑handling without the staffing cost. 

✅ 𝗧𝗲𝗹𝗲𝗽𝗵𝗼𝗻𝗲 𝗔𝗻𝘀𝘄𝗲𝗿𝗶𝗻𝗴 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 – Never miss a customer call again. 

✅ 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝗰𝗮𝘁𝗶𝗼𝗻𝘀 – Streamlined communication for busy teams. 

✅ 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗘𝗻𝗾𝘂𝗶𝗿𝘆 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 – Capture, organise and prioritise customer details. 

✅ 𝗔𝗽𝗽𝗼𝗶𝗻𝘁𝗺𝗲𝗻𝘁 𝗕𝗼𝗼𝗸𝗶𝗻𝗴 – Automated scheduling with human oversight when needed. 

✅ 𝗟𝗲𝗮𝗱 𝗖𝗮𝗽𝘁𝘂𝗿𝗲 – Never lose a potential customer again. 

✅ 𝗖𝗮𝗹𝗹 𝗛𝗮𝗻𝗱𝗹𝗶𝗻𝗴 – Consistent, reliable call management for every enquiry.

 𝗪𝗵𝘆 𝗢𝗥𝗩𝗜𝗔 𝗩𝗼𝗶𝗰𝗲

𝗠𝗼𝗿𝗲 𝗰𝗮𝗹𝗹𝘀 𝗮𝗻𝘀𝘄𝗲𝗿𝗲𝗱. 𝗟𝗲𝘀𝘀 𝗮𝗱𝗺𝗶𝗻. 𝗕𝗲𝘁𝘁𝗲𝗿 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲.   Routine tasks are automated, while important decisions stay with your team — giving you efficiency without losing control.

𝗔𝗿𝗺𝗲𝗱 𝗙𝗼𝗿𝗰𝗲𝘀 𝗖𝗼𝘃𝗲𝗻𝗮𝗻𝘁 - Orvia has been awarded the 𝗕𝗿𝗼𝗻𝘇𝗲 𝗘𝗺𝗽𝗹𝗼𝘆𝗺𝗲𝗻𝘁 𝗥𝗲𝗰𝗼𝗴𝗻𝗶𝘁𝗶𝗼𝗻 𝗦𝗰𝗵𝗲𝗺𝗲 (ERS)

hello@orvia.org.uk